Last mile delivery runs on contracted service partners, rented fleets and independent contractor drivers. That structure exists partly to separate the brand from the liability, and it means the insurance that actually covers your crash is frequently not the one named on the door.
Call 713-521-0059.
By working backwards from the vehicle and the driver: the registration and lease, the DOT number if present, the dispatch and route records, the driver’s employment or contractor agreement, and the delivery app data showing who was directing the work at that moment.
Where the driver was on a schedule set by another company, that company’s control over the work is often what brings its policy into play.
Telematics, route data and app records are retained on commercial cycles and are frequently gone before a claim is opened. A preservation letter to every entity in the chain, sent early, is what keeps them.
A Texas personal injury claim generally must be filed within two years of the injury under Section 16.003 of the Civil Practice and Remedies Code. Call 713-521-0059.