Call Now
713-521-0059
Get the exam first. It is free, it does not require a police report, and for an adult it is available within 120 hours. The Houston hospitals that perform it are listed on our Houston SANE exam locations page.
If you are able to, report to the police now. You are not required to, but the same early evidence that builds a prosecution builds a civil claim.
Then call 713-521-0059, or message us, and say it happened this week. We will tell you what your case needs and get it started, beginning with written notice to whoever holds the video and records so it is kept. There is no guaranteed response time, but we typically respond within 12 to 24 hours of a call or message.
Screenshot the trip in your app right now: the driver’s name and photo, the car, the plate, the route, the times and the receipt. Then get the exam at a Houston hospital that performs forensic exams; it is free and does not require a police report. Do not delete the app, the trip or any messages with the driver.
The trip record is the evidence that identifies the driver and places the car where it was, minute by minute. Call 713-521-0059. We will tell you what your case needs and get it started, beginning with written notice to whoever holds the video and records so it is kept.
The driver’s identity and the vehicle. The GPS route with timestamps, including stops and detours. The pickup and drop-off points.
Any messages or calls through the app. The driver’s record of prior complaints, which the company holds and you do not see. Some trips also have in-car recording the driver enabled.
You hold your copy. The company holds the rest, and it keeps its records on its own schedule until it is told in writing to preserve them.
Reporting to the company creates a record with a timestamp, and that can help. Keep it short and factual, and screenshot what you send and what comes back. Do not accept a refund or a credit in exchange for signing anything, and do not give a recorded statement to the company before you talk to a lawyer. See the manager wants you to sign something.
You are not required to, and the exam does not depend on it. Article 56A.303(c) of the Code of Criminal Procedure provides that you may not be required to participate in an investigation as a condition of the forensic exam. But if you are able to, report now.
A police report made promptly dates your account and lets the police request the company’s trip data and the driver’s records with authority a private letter does not carry. A civil case is won on evidence, and the strongest evidence is collected in the first hours. That means the forensic exam, any drug testing, a police report that dates your account, and the video that is still on the business’s system. The same evidence that builds a criminal prosecution builds a civil claim. In both, now is better than later. See do you have to report to the police.
It can be, depending on what it knew about the driver and what it did. Prior complaints, screening and how the company responded to earlier reports are usually the questions. Our rideshare sexual assault page explains how those claims work in Texas. This page is about what to do today.
The clothes you were wearing, unwashed, in a paper bag. Your location history. The name of anyone who saw you get in or out of the car, or who you called or texted afterward. The receipt from wherever you were picked up.
Every statute and case linked above was read at its primary source. Texas statutes change every legislative session and case law is constantly changing.
This page is general information about Texas law. It is not legal advice about your situation, and reading it does not create an attorney-client relationship.
If you remember nothing else from this page, remember these.
When you call, we listen first. Then we do what your case needs. That usually begins with written notice to the hotel, apartment complex, bar, rideshare company or anyone else holding video and records, so the evidence is kept.
Where the case calls for it, we bring in the right experts and, where it serves you, co-counsel with the resources a case like this demands. That decision is made in writing, with your consent, and it does not increase your total fee.
We tell you plainly whether a civil claim may exist and what it would take. Schiffer Law Firm is a Houston firm and has handled injury cases in Harris County for 50 plus years. There is no charge to talk, and no attorney’s fee unless there is a recovery.
Call 713-521-0059.
Screenshot the trip, the driver and the receipt in the app, get the forensic exam at a Houston hospital, and do not delete anything. Then call so the company can be put on written notice to keep the trip data.
It creates a timestamped record, which can help. Keep it factual, screenshot it, and do not sign anything or give a recorded statement in exchange for a refund.
It keeps records on its own schedule until it is told in writing to preserve them. That is what the preservation letter does.
Sometimes, depending on what it knew about the driver and what it did. See our rideshare sexual assault page for how those claims work.